Returns & Refunds
We want you to love your BabyBundled order. If something isn't right, we're here to help.
Personalised Items (Bodysuits, Bibs, Swaddle Blankets, Name Plaques, Gift Bundles)
Because personalised products are made to order with your chosen name and details, we cannot accept returns or offer refunds for change of mind.
However, if your personalised item arrives:
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Damaged
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Defective
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With a printing or spelling error that was our fault
We will replace it or issue a full refund. Please contact us within 7 days of receiving your order with photos of the issue.
📧 contact.babybundled@gmail.com
Non-Personalised Items (Teethers, Monitors, Strollers, Bath Products, etc.)
You have 30 days from the date of delivery to return non-personalised items.
To be eligible for a return:
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The item must be unused and in its original packaging
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You must contact us first to arrange the return
Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect.
How to Return an Item
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Email us at contact.babybundled@gmail.com with your order number and the reason for return.
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We'll reply within 24 hours with return instructions.
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Once we receive and inspect the item, we'll process your refund within 5 business days.
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Refunds are issued to your original payment method.
Damaged or Incorrect Items
If your order arrives damaged or you received the wrong item, contact us within 7 days with photos. We'll arrange a replacement or refund at no cost to you.
Multiple Item Orders
If your order contains both personalised and non-personalised items, the return policy for each item applies separately. You can return the non-personalised item under our standard 30-day policy even if the personalised item is non-returnable.
Contact Us
📧 contact.babybundled@gmail.com
⏱️ We respond within 24 hours, Monday to Friday.